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App Features User Guide

We help you understand functionality to improve efficiency and service levels

Forus Deal!

Now the customer and the driver can agree on the price themselves.

press the arrow to advance in the guide

Step 1 – Getting started

• Click on the “Press To Go Online” button at the top of the screen.
• Set the radius in which you want to receive orders. The wider radius you select, the more orders you can receive.
• Save changes and now you are active in the app. An order will arrive shortly.

Step 2 – Offers

• Offers appear on the screen. At the top of the screen you will see the estimated time from your current location to the client, a starting point and destination address of the ride, the distance of the ride, and the cost offered by the customer. In the top right corner, an icon indicates the payment method.
• By clicking on the offer, you can make a counter offer to the customer if you are not satisfied with the price, or you can confirm the ride at the price set by the customer.

Step 3 – Customer makes a choice

Your desired price or a new offer is displayed to the customer, who chooses the offer they like best. It is worth noting that sometimes the customer wants the best car and other times they want to get to the destination faster.

Step 4 – Starting a ride

After customer has confirmed a price of the order, the accepted order screen will appear as usual, and you can start your ride.

press the arrow to advance in the guide

Step 1 – Getting started

• Click on the “Press To Go Online” button at the top of the screen.
• Set the radius in which you want to receive orders. The wider radius you select, the more orders you can receive.
• Save changes and now you are active in the app. An order will arrive shortly.

Step 2 – Offers

• Offers appear on the screen. At the top of the screen you will see the estimated time from your current location to the client, a starting point and destination address of the ride, the distance of the ride, and the cost offered by the customer. In the top right corner, an icon indicates the payment method.
• By clicking on the offer, you can make a counter offer to the customer if you are not satisfied with the price, or you can confirm the ride at the price set by the customer.

Step 3 – Customer makes a choice

Your desired price or a new offer is displayed to the customer, who chooses the offer they like best. It is worth noting that sometimes the customer wants the best car and other times they want to get to the destination faster.

Step 4 – Starting a ride

After customer has confirmed a price of the order, the accepted order screen will appear as usual, and you can start your ride.

Multi-stops

You can now receive an order with more than one address.

press the arrow to advance in the guide

Step 1

When you receive an order, swipe the “ACCEPT TASK” button from left to right.

Step 2

In order to open navigation during the order, tap on the map once and in the top right-hand corner of the screen you can choose preferred navigation Waze or Google Maps.

Step 3

After arriving at the pick up address swipe “ARRIVED TO CLIENT” button from left to right. When the customer gets in the car, swipe the “BEGIN RIDE” button.

Step 4

After visiting the first point, the destination address will automatically switch to the next one.

Step 4*

If this does not happen, once you have reached the first point, tap on the address and in the pop-up window confirm your visit by tapping YES. The navigator (Waze or Google maps) will then build a route to the next address.

Step 5

After arriving to the final destination address, swipe “FINISH” button to complete the ride

Step 6

Confirm the payment method by clicking on the “PAY” button.

press the arrow to advance in the guide

Step 1

When you receive an order, swipe the “ACCEPT TASK” button from left to right.

Step 2

In order to open navigation during the order, tap on the map once and in the top right-hand corner of the screen you can choose preferred navigation Waze or Google Maps.

Step 3

After arriving at the pick up address swipe “ARRIVED TO CLIENT” button from left to right. When the customer gets in the car, swipe the “BEGIN RIDE” button.

Step 4

After visiting the first point, the destination address will automatically switch to the next one.

Step 4*

If this does not happen, once you have reached the first point, tap on the address and in the pop-up window confirm your visit by tapping YES. The navigator (Waze or Google maps) will then build a route to the next address.

Step 5

After arriving to the final destination address, swipe “FINISH” button to complete the ride

Step 6

Confirm the payment method by clicking on the “PAY” button.

The chain-orders

It helps to work more efficiently and also improves the availability of cars for all customers.

press the arrow to advance in the guide

Step 1

When you pick up the customer and continue with the present order, the app may receive a notification about the next order.

Step 2

Accept a new order and after that, you will see two orders at the top of the screen – client 1 and client 2.

Step 3

You can move between orders by swiping the screen to the right or left.

Step 4

To complete the first order (client 1), press the “END RIDE” button and confirm the payment method.

Step 5

Now you can see the next order (client 2) and you can continue with the next order.

press the arrow to advance in the guide

Step 1

When you pick up the customer and continue with the present order, the app may receive a notification about the next order.

Step 2

Accept a new order and after that, you will see two orders at the top of the screen – client 1 and client 2.

Step 3

You can move between orders by swiping the screen to the right or left.

Step 4

To complete the first order (client 1), press the “END RIDE” button and confirm the payment method.

Step 5

Now you can see the next order (client 2) and you can continue with the next order.

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